Remote IT Service Desk Engineer; Tier 1
Irving, Dallas County, Texas, 75014, USA
Listed on 2026-10-30
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IT/Tech
Azure, IT Support, Desktop Support, AWS
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to deliver prompt remote IT support, resolve end-user issues, and support client-specific applications while maintaining documentation.
You will manage tickets with Connect Wise PSA, use IT Glue for records, and collaborate with a distributed team. The role is remote with potential for in-person interviews; MSP experience is a plus.
We would love to welcome a new Remote IT Service Desk Engineer (Tier
1) to our team in TX, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote IT Service Desk Engineer (Tier
1) role at New Charter Technologies, LLC, based in TX, United States.
We are looking to fill the Remote IT Service Desk Engineer (Tier
1) position at New Charter Technologies, LLC in TX, United States.
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