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Remote Tier 1 Service Desk Engineer | MSP IT Support

Remote / Online - Candidates ideally in
Fort Smith, Sebastian County, Arkansas, 72901, USA
Listing for: Element Technologies
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 70000 USD Yearly USD 42000.00 70000.00 YEAR
Job Description & How to Apply Below

Element Technologies is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to deliver prompt, effective technical support for clients. You will help users, support client-specific applications, and assist with new user setups.

The role is remote with nationwide coverage and requires 2-year technical degree and 1-5 years of service desk experience. You'll manage tickets in Connect Wise PSA, maintain documentation in IT Glue, and collaborate with a distributed team to keep systems

Join us at Element Technologies as our next Remote Tier 1 Service Desk Engineer | MSP IT Support in AR, United States.

Learn more about the Remote Tier 1 Service Desk Engineer | MSP IT Support role in the description above.

We appreciate your interest in this position.

Join Element Technologies and contribute to our ongoing work.

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