Remote Technical Support Specialist
Green Bay, Brown County, Wisconsin, 54301, USA
Listed on 2026-10-30
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
PSI Services, via GMetrix, is hiring a Technical Support Specialist for remote work in the United States. You will handle customer inquiries by phone and email, troubleshoot Windows and macOS, and collaborate with multiple departments to improve products and content.
The role emphasizes strong communication, a proactive mindset, and the ability to manage multiple tasks in a fast-paced environment while supporting users through tier 1 and some tier 2 issues. A 90‑day probation applies.
The Remote Technical Support Specialist position in the Sales, IT & Technology field is open for applications.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Madison, WI, United States.
This opportunity is part of our work in Sales, IT & Technology.
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