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Remote Tier 1 IT Service Desk Engineer

Remote / Online - Candidates ideally in
Fort Smith, Sebastian County, Arkansas, 72901, USA
Listing for: New Charter Technologies, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support, Computer/Desktop Engineer
Salary/Wage Range or Industry Benchmark: 40000 - 52000 USD Yearly USD 40000.00 52000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to support clients remotely, answer tickets, and resolve common IT issues quickly. You’ll use Connect Wise PSA and IT Glue to document interactions and stay aligned with the team.

The role requires a two-year technical degree and 1–5 years in a service desk environment. A basic understanding of networking, desktops, and virtual environments is helpful, and MSP experience is a plus.

We have an opening for a Remote Tier 1 IT Service Desk Engineer in AR, United States within IT & Technology, Engineering.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Tier 1 IT Service Desk Engineer role in the description above.

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