Remote IT Service Desk Engineer — Tier 1
Naperville, DuPage County, Illinois, 60540, USA
Listed on 2026-10-30
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to deliver prompt remote support to clients across North America. You will manage tickets in Connect Wise PSA, document in IT Glue, assist with new user setups, and work with the MSP team to keep systems running smoothly.
The role requires a two-year technical degree and 1–5 years of service desk experience; certifications such as A+ or Network+ are preferred.
Our team is growing, and we are hiring a Remote IT Service Desk Engineer — Tier 1 Support in Alton, IL, United States.
We are currently recruiting a Remote IT Service Desk Engineer — Tier 1 Support for our team in Alton, IL, United States.
This is a strong position to take on the Remote IT Service Desk Engineer — Tier 1 Support role at New Charter Technologies, LLC.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).