Business System Analyst - Remote

City/State Virginia Beach, VA

Work Shift

Sentara is hiring a Business System Analyst

This position is fully remote.

Work Location:

Remote opportunities available in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming

• Perform quality assurance testing and validation to ensure benefit plan data, documents, and system outputs are accurate, complete, compliant, and delivered within established deadlines.
• Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution.
• Validate system changes, enhancements, and configurations prior to implementation.
• Participate in user acceptance testing (UAT), regression testing, and production validation activities.
• Monitor deliverables and proactively manage priorities to meet project timelines and business commitments.

• Support the administration, maintenance, and enhancement of Simplify Benefits1 and related business applications.
• Gather, document, and analyze business requirements and operational processes.
• Maintain process documentation, validation procedures, and standard operating procedures.
• Monitor data integrity and support issue resolution across business systems.

• Identify and implement improvements that enhance efficiency, quality, accuracy, and scalability.
• Develop and maintain validation tools, reports, dashboards, templates, and other operational resources.
• Support automation initiatives and continuous improvement efforts.
• Analyze data, identify trends, and support routine and ad hoc reporting needs.

• Partner with Product, Sales, Operations, Compliance, IT, vendors, and other stakeholders to support business initiatives.
• Maintain centralized documentation and promote knowledge sharing across teams.
• Support projects involving system enhancements, testing, data management, reporting, and document production.
• Perform additional business systems, quality assurance, reporting, and operational responsibilities as assigned.

• High School Grad or equivalent (Required)

• No specific certification or licensure requirements

• 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field (Required).
• Experience supporting business applications and operational processes.
• Experience with system testing, data validation, or quality assurance preferred.
• Healthcare, insurance, benefits administration, or other regulated industry experience preferred.
• Strong analytical, problem-solving, and organizational skills.
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with Microsoft Excel and data analysis tools.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with business and technical teams.
• Experience developing reports, validation tools, and process documentation.

• Experience supporting benefits administration, benefit plan documents, or insurance-related systems.
• Experience with Simplify Benefits1 or similar benefits administration platforms.
• Knowledge of quality assurance methodologies and testing practices.
• Experience with Salesforce, SQL, HTML, reporting tools, or automation solutions.

Talroo health plan, IT, Simplify Benefits 1, Salesforce, SQL, HTML, reporting tools, automation solutions, Quality assurance, benefits administration, benefit plan document, benefit plan documentation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $76,273.60 - $ annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Note:

If an annual salary is posted, it is based on a full-time colleague…