Remote Technical Support Lead – Healthcare AI
Houston, Harris County, Texas, 77001, USA
Listed on 2026-10-30
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IT/Tech
IT Support, Technical Support
Anima is hiring a Technical Support Lead to ensure fast, empathetic, and effective user interactions. You will co-lead the support desk, resolve issues via chat, email, and video, and design automations, workflows, and SOPs to scale a high-performing team.
You will build playbooks, contribute to the knowledge base, and track metrics to improve customer satisfaction, retention, and growth. This remote role prefers candidates in the UK timezone and with a passion for healthcare impact.
Join us at Anima as our next Remote Technical Support Lead – Healthcare AI in United States.
The position is based in United States.
This opportunity is part of our work in Sales, Engineering.
The advertised compensation is 70..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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