Systems Administrator

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance, HSA, FSA, 401(k) with company match, PTO & Bonus Leave, 11 paid federal holidays, parental leave, tuition and training reimbursement, a referral bonus program, and well-being programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that we have career mentors available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven.

If that sounds like you, Synergy has a position for you!

This position is designated as work-from-home.

Synergy Business Innovation & Solutions, Inc. is seeking an experienced System Administrator to administer, maintain, secure, and optimize a mission-critical enterprise application platform. The successful candidate will combine strong Appian platform administration experience with Java-based application support skills to sustain a reliable, secure, scalable, and high-performing environment.

This role is responsible for the operational health of on-premises Appian environments across development, test, staging, and production tiers. The System Administrator will work closely with application developers, database administrators, infrastructure and cybersecurity teams, release managers, and customer stakeholders to support platform availability, configuration management, incident resolution, deployment activities, and continuous service improvement.

The ideal candidate brings practical experience supporting enterprise Java applications in Linux-based environments; understands Appian architecture, including application servers, data sources, integrations, and deployment processes; and applies disciplined operational practices within a controlled federal environment.

• Administer, configure, monitor, maintain, and troubleshoot on-premises platform environments, including development, test, staging, and production instances.
• Manage platform configuration, application deployment, system upgrades, patches, hotfixes, and environment refreshes in accordance with approved change-management procedures.
• Configure and maintain users, groups, roles, security settings, authentication integrations, and access controls consistent with least-privilege principles.
• Monitor system performance, health, capacity, and availability; identify trends, diagnose bottlenecks, and implement corrective or preventive actions.
• Support configuration and administration of components, including process models, records, data stores, integrations, document repositories, and interface dependencies.
• Coordinate with vendor support, infrastructure teams, and application stakeholders to investigate and resolve complex platform defects, incidents, and operational issues.
• Develop, maintain, and execute standard operating procedures, system administration guides, runbooks, and recovery procedures.

• Bachelor's degree in Computer Science, Information…