Remote SaaS Support Specialist Clinical Trials
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-10-30
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IT/Tech
IT Support, Technical Support, SaaS Sales
Real Time eClinical Solutions is seeking a Customer Support Specialist to serve as the first contact for customers using SOMS and Complion. You will triage tickets, document interactions in Salesforce, and resolve Tier 1 issues while escalating complex cases with clear context.
You will train customers on platform features, ensure HIPAA compliance, and collaborate with cross-functional teams to drive improvements in service delivery to clinical research sites.
The Remote SaaS Support Specialist for Clinical Trials role at Realtime Clinical Trial Management Systems is now open for applications in United States.
For the Remote SaaS Support Specialist for Clinical Trials position at Realtime Clinical Trial Management Systems, we are reviewing applications now.
Step into the Remote SaaS Support Specialist for Clinical Trials role at Realtime Clinical Trial Management Systems in United States and grow with us.
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