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Remote Service Desk Lead - Federal IT Support

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32099, USA
Listing for: DMI (Digital Management, Inc.)
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Desktop Support
Salary/Wage Range or Industry Benchmark: 97000 - 121000 USD Yearly USD 97000.00 121000.00 YEAR
Job Description & How to Apply Below

DMI is seeking a Service Desk Lead to oversee IT support for a federal government contract. You will manage a team of help desk professionals, ensuring exceptional customer service and effective troubleshooting across IT systems in a federal setting.

The role requires deep knowledge of IT infrastructure, federal regulations, and the ability to optimize operations while maintaining security and compliance. This is a remote US-based position supporting government services.

Step into the Remote Service Desk Lead
- Federal IT Support role at DMI (Digital Management, Inc.) in United States and grow with us.

The Remote Service Desk Lead
- Federal IT Support position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a Remote Service Desk Lead
- Federal IT Support in United States within Management & Operations, IT & Technology.

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