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Remote IT Service Desk Engineer; Tier 1

Remote / Online - Candidates ideally in
Richmond, Madison County, Kentucky, 40475, USA
Listing for: New Charter Technologies, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, Azure, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Engineer (Tier 1)

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to deliver prompt support to end users. You will handle printers, MFA, password resets, and antivirus alerts while configuring client applications and user setups.

This remote position requires strong communication and teamwork. You will work with Connect Wise PSA and IT Glue, gain exposure to Active Directory, Entra /Azure AD, and MSP workflows, and participate in regular team meetings to stay

For the Remote IT Service Desk Engineer (Tier
1) position at New Charter Technologies, LLC, we are reviewing applications now.

The position is based in Central City, KY, United States.

This opportunity is part of our work in IT & Technology, Engineering.

The advertised compensation is 45.000 - 55.000.

We aim to respond to suitable candidates as soon as possible.

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