Platform Support Analyst — Salesforce & Jira; Remote
Memphis, Shelby County, Tennessee, 37501, USA
Listed on 2026-10-30
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IT/Tech
CRM Systems & Management, IT Business Analyst, Systems Analyst
Railbookers Group is seeking a Platform Support Analyst to support users of our Salesforce-based reservation platform (Kaptio) and investigate escalated issues across departments. You will assess business impact, route defects, and test fixes, while coordinating with internal teams and development partners.
You will gather requirements, track tickets and dependencies, manage Jira, and contribute to release planning and training. Remote within Tennessee, with future in-office Nashville relocation.
Consider building your career as a Platform Support Analyst — Salesforce & Jira (Remote) at Railbookers Group.
We would love to welcome a new Platform Support Analyst — Salesforce & Jira (Remote) to our team in Nashville, TN, United States.
For the Platform Support Analyst — Salesforce & Jira (Remote) position at Railbookers Group, we are reviewing applications now.
Step into the Platform Support Analyst — Salesforce & Jira (Remote) role at Railbookers Group in Nashville, TN, United States and grow with us.
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