Senior Incident & Problem Manager - Remote
Brockton, Plymouth County, Massachusetts, 02301, USA
Listed on 2026-10-30
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IT/Tech
IT Specialist, Systems Administrator
Apex Systems is seeking a Major Incident and Problem Management Manager to lead incident response and drive problem resolution within Sun Life's IT Operations framework. You will coordinate technical teams, facilitate communications with stakeholders, and ensure timely restoration of services.
This remote role requires deep ITIL experience, strong incident and problem management skills, and the ability to translate complex technical issues into clear actions for executives and engineers.
Our team is growing, and we are hiring a Senior Incident & Problem Manager
- Remote in Wellesley, MA, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Senior Incident & Problem Manager
- Remote role at Apex Systems, based in Wellesley, MA, United States.
We are looking to fill the Senior Incident & Problem Manager
- Remote position at Apex Systems in Wellesley, MA, United States.
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