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Remote IT Service Desk Engineer; Tier 1

Remote / Online - Candidates ideally in
Fremont, Dodge County, Nebraska, 68025, USA
Listing for: New Charter Technologies, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Engineer (Tier 1)

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide fast, friendly IT support for client environments. This remote role involves ticketing, basic networking, and using Connect Wise PSA and IT Glue to document issues and solutions.

You’ll assist with new user setups, desktops, and remote environments, collaborating with MSP-style teams. A two-year technical degree and 1–5 years of service desk experience are preferred, with A+ or Network+ certifications a plus.

Step into the Remote IT Service Desk Engineer (Tier
1) role at New Charter Technologies, LLC in NE, United States and grow with us.

Join us at New Charter Technologies, LLC as our next Remote IT Service Desk Engineer (Tier
1) in NE, United States.

We are currently recruiting a Remote IT Service Desk Engineer (Tier
1) for our team in NE, United States.

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