Associate Principal Engineer - Support Lead Operations; Fully Remote

• Lead a team of Application Support Analysts in media operations.
• Manage support for broadcast management and scheduling systems.
• Oversee IT ticket resolution and service desk workflows.

Qualifications:

• Minimum 10 years of experience with IBMS or WHATSOn.
• Strong SQL and Oracle PL
  * SQL knowledge.
• Experience with Service Now, Jira, and process documentation.

Work Culture:

• Dynamic and non-hierarchical environment.
• Emphasis on innovation and strategic thinking.
• Equal opportunity employer celebrating diversity.

Additional Info:

• Remote position based in Canada.
• Full-time or contractor employment.
• Opportunity to work with global teams across 40 countries.

Nagarro is a digital product engineering company that builds products, services, and experiences across all devices and digital mediums. With over 18,000 experts in 40 countries, their culture is dynamic and non-hierarchical, focused on inspiring and delighting customers.

This Full Time opportunity is for the Associate Principal Engineer
- Support Lead
- Media Operations (Fully Remote) role at Nagarro.