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Remote IT Help Desk Agent - Entry-Level Support

Remote / Online - Candidates ideally in
Harrisonburg, Rockingham County, Virginia, 22802, USA
Listing for: Talentoma
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 67000 USD Yearly USD 55000.00 67000.00 YEAR
Job Description & How to Apply Below

Talentoma is seeking a Service Desk Agent to handle password resets, software errors, connectivity questions, and remote access requests. This fully remote role is based in Virginia, USA, with a 40-hour work week and variable shifts.

You will respond to user incidents, provide step-by-step guidance, and coordinate with IT teams to restore productivity. You will use Jira Service Management and Team Viewer to observe issues, log thorough notes, and escalate when needed, ensuring a high-quality

Are you ready to take on the Remote IT Help Desk Agent
- Entry-Level Support role at Talentoma?

We would love to welcome a new Remote IT Help Desk Agent
- Entry-Level Support to our organisation in VA, United States.

For the Remote IT Help Desk Agent
- Entry-Level Support position at Talentoma, we are reviewing applications now.

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