Remote Tax Software Support Specialist
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-10-30
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Filed is seeking a Technical Support Specialist to help tax firms when issues arise within Filed and the tax software they rely on. You will own tasks from ticket creation to troubleshooting, reproduction, and effective communication, with a focus on clarity and customer care.
We value the ability to stay calm under pressure, a tax background, and a penchant for learning how software is built. This is a fully remote role with growth into QA, product, onboarding, and customer success as the
The following position is for a Remote Tax Software Support Specialist with Filed.
Step into the Remote Tax Software Support Specialist role at Filed in New York, NY, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).