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Remote Software Support Analyst – Frontline Helpdesk

Remote / Online - Candidates ideally in
Fresno, Fresno County, California, 93650, USA
Listing for: Mark43
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Mark
43 is seeking Software Support Analysts to join our team. In this role you’ll be on the front lines of our customer support efforts, directly interacting with first responders and civilian staff at public safety agencies to improve their experience and understanding of our products.

We value proactive problem solving and clear communication. You will troubleshoot issues, document steps, and collaborate with engineering and PM teams to deliver timely resolutions, with weekends potentially

We are seeking a motivated Remote Software Support Analyst – Frontline Helpdesk to join Mark
43 in California City, CA, United States.

This role, Remote Software Support Analyst – Frontline Helpdesk at Mark
43, could be your next move.

Are you ready to take on the Remote Software Support Analyst – Frontline Helpdesk role at Mark
43?

We would love to welcome a new Remote Software Support Analyst – Frontline Helpdesk to our group in California City, CA, United States.

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