More jobs:
Technical Support Analyst; Helpdesk); Fully Remote
Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-10-30
Dallas, Dallas County, Texas, 75201, USA
Listing for:
Bitfocus
Full Time, Remote/Work from Home
position Listed on 2026-10-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
- Resolve technical support tickets at your tier, researching and deploying solutions while escalating complex issues to the next tier when needed.
- Guide customers through Clarity Human Services, including HUD and Federal Partner reporting, data analysis, and software navigation.
- Identify and elevate bugs with detailed Jira tickets, contribute to knowledge base articles, and participate in pre-release testing.
For the Technical Support Analyst (Helpdesk) (Fully Remote) position at Bitfocus, we are reviewing applications now.
Are you ready to take on the Technical Support Analyst (Helpdesk) (Fully Remote) role at Bitfocus?
We would love to welcome a new Technical Support Analyst (Helpdesk) (Fully Remote) to our group in United States.
Step into the Technical Support Analyst (Helpdesk) (Fully Remote) role at Bitfocus in United States and grow with us.
Please review the full job details above before applying.
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