Epic Willow Pharmacy Automation Analyst

Summary

Job Description:

Baptist Health is looking for an Epic Willow Pharmacy Automation Analyst to join our team! This is a remote work position that requires residency in KY or IN Under general direction, responsible for application and integration of information technology in the healthcare setting with a focus in pharmacy automation. This position will serve as a liaison between the IT department and operations to align system design with operational processes.

This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Has technical knowledge of most phases of applications system analysis and project management. Participates in projects of various sizes and budgets that may or may not have system-wide implications.

Baptist Health is an Equal Employment Opportunity employer.

• Have technical knowledge and the ability to work independently in core areas of the supported application(s), able to resolve problems of moderate complexity.
• Manage stakeholder expectations by analyzing expectations and requirements.
• Identify project issues and risks and resolve or elevate as appropriate.
• Collaborate effectively with colleagues to complete tasks.
• Lead or actively participate in meetings.
• Participate in several projects at one time.
• Provide recognized knowledge of product features, functionality, and utilization of the application software.
• Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve moderate problems.
• Participate in disaster recovery initiatives.
• Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
• Provide 24/7 (on-call) support when scheduled.
• Resolve or triage support calls as applicable.
• Develop and maintain test scripts to reflect proposed workflow solutions.
• Support the training team by keeping trainers abreast of new functionality and system changes.

• Bachelor’s degree with two years job-related experience.
• Minimum four years direct experience in lieu of degree.

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics.

Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama.

Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the United States to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78…