Remote Help Desk Supervisor - CBP TSD Ops Lead
Ashburn, Loudoun County, Virginia, 20147, USA
Listed on 2026-10-30
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Chenega MIOS is seeking a Help Desk Supervisor in Ashburn, VA with remote capability to oversee CBP TSD operations, ensuring SLA adherence, QA, and incident handling across Tier channels. You will guide agents, coordinate with TSD leadership, and drive continuous improvements in a fast-paced government contracting environment.
The role requires 3+ years of help desk experience, supervisory exposure, and the ability to work rotating shifts 24x7x365, including on-site equipment coordination and
We have an opening for a Remote Help Desk Supervisor - CBP TSD Ops Lead in Ashburn, VA, United States within IT & Technology.
The advertised compensation is 41.000 - 48.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Help Desk Supervisor - CBP TSD Ops Lead role in the description above.
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