Senior IT Service Desk Specialist - VIP & Remote
Eagle, Ada County, Idaho, 83616, USA
Listed on 2026-10-30
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Empower AI is hiring a Senior Computer User Support Specialist to provide on-site and remote IT support for GSA infrastructure. The role focuses on ticket processing, incident resolution, and user assistance for Windows and Mac environments.
You will serve as the central POC for end users, escalating when necessary, and maintain documentation of issues and resolutions while ensuring VIP/executive support. A public trust clearance and ITIL background are required.
For the Senior IT Service Desk Specialist - VIP & Remote Support position at Empower AI, we are reviewing applications now.
This is a genuine role to take on the Senior IT Service Desk Specialist - VIP & Remote Support role at Empower AI.
As a Senior IT Service Desk Specialist - VIP & Remote Support, you will play an important part at Empower AI in , United States.
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