Remote Help Desk Technician – Access & Identity Support
Buffalo, Erie County, New York, 14201, USA
Listed on 2026-10-30
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Talentoma is seeking a Help Desk Representative to handle password resets, access issues, software questions, and device connectivity from a remote home-based setup in New York. You will respond via queue, phone, email, and chat, guiding users to quick resolutions while documenting steps.
The role reports to the help desk team lead and collaborates with senior support specialists and IT system owners. A 40-hour week and flexible shift times apply, with onboarding and training provided.
The Remote Help Desk Technician – Access & Identity Support position in the Sales, IT & Technology field is open for applications.
Step into the Remote Help Desk Technician – Access & Identity Support role at Talentoma in New York, NY, United States and grow with us.
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