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Remote Tier 1 IT Service Desk Engineer

Remote / Online - Candidates ideally in
Appleton, Outagamie County, Wisconsin, 54911, USA
Listing for: Element Technologies
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Element Technologies is seeking a Tier 1 Service Desk Engineer to deliver prompt technical support in a fast-paced, customer-focused environment. You’ll resolve printer issues, password resets, MFA, suspicious emails, and antivirus alerts, while supporting client applications and new user setups.

This remote role spans the country; you’ll use Connect Wise PSA and IT Glue, maintain accurate documentation, and collaborate with teammates.

We invite applications for the Remote Tier 1 IT Service Desk Engineer position located in Madison, WI, United States.

The following opportunity is for a Remote Tier 1 IT Service Desk Engineer with Element Technologies.

Our team is growing, and we are hiring a Remote Tier 1 IT Service Desk Engineer in Madison, WI, United States.

This Full Time opportunity is for the Remote Tier 1 IT Service Desk Engineer role at Element Technologies.

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