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Remote IT Support Engineer - Tier 1 Help Desk

Remote / Online - Candidates ideally in
Albany, Linn County, Oregon, 97321, USA
Listing for: New Charter Technologies, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt, client-focused technical support in a fast-paced MSP environment. This remote role involves resolving printer issues, password resets, MFA, antivirus alerts, and supporting client applications.

You will use Connect Wise PSA and IT Glue, communicating professionally while collaborating with a distributed team. Basic networking knowledge and a willingness to meet final candidates in person are expected.

Are you ready to take on the Remote IT Support Engineer
- Tier 1 Help Desk role at New Charter Technologies, LLC?

We are looking to fill the Remote IT Support Engineer
- Tier 1 Help Desk position at New Charter Technologies, LLC in Salem, OR, United States.

The Remote IT Support Engineer
- Tier 1 Help Desk role at New Charter Technologies, LLC is now open for applications in Salem, OR, United States.

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