Storage and Backup Enterprise Services Architect @Advizex; Remote

Storage and Backup Enterprise Services Architect @Advizex (Remote)

Remote

This position willjoin the Advizex team, a Myriad
360 company.

Advizex, a Myriad
360 company, brings together over 50 years of innovation and client commitment. As part of Myriad
360’s growing portfolio,Advizexcontinues tooperatewith the same trustedexpertiseand customer-first philosophy—now strengthened by broader resources and reach.

For over 50 years,Advizexhas done more than simply keep pace with technology—it has helped organizations stay ahead of it. With deep, real-world experience across healthcare, education, government, manufacturing, and retail,Advizexdelivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI.

This role will join the Advizexteam and play a keypartin continuing that legacy.

This is an opportunity to join a fast-growing Managed Services Provider. We are seeking a highly skilled and experienced Level 5 Storage & Backup Enterprise Services Architect to join our dynamic IT team. The ideal candidate willpossessin-depth knowledge of storage and backup systems anddemonstratestrong leadership and problem-solving skills. This is a senior-level position that requires extensive experience in designing, implementing, andmaintainingcomplex storage and backup environments.

This position is supported by a 24x7x365 team, but occasional evening and weekend work may berequiredto handle emergencies or perform system maintenance.

Candidates must be based in the United States.

KEY RESPONSIBILITIES

• Architecture & Managed Services Leadership
  • Define and own customer-facing hybrid cloud architectures for Azure-based managed services.
  • Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers.
  • Ensure architectures align with contractual SLAs, SLOs, and support models.
  • Establish and enforce architecture, security, and operational standards across customer environments.
• Hands-On Technical Leadership
  • Maintain hands-on involvement with storage and backup systems in production.
  • Lead troubleshooting and serve as the highest-level escalation point for complex customer issues.
  • Architectresilient platforms with strong monitoring, alerting, backup, and disaster recovery.
• Act as a technical lead and trusted advisor for enterprise customers.
• Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews).
• Translate customer business requirements into secure, supportable cloud architectures.
• Support presales and solution design, including architecture validation, scoping, and risk assessment.
• Guide customers through cloud adoption, modernization, and hybrid integration strategies.
• Operations & Reliability
  • Provide architectural leadership for 24×7 managed service operations, including on-call participation.
  • Lead major incident response efforts, including customer communication and post-incident reviews.
  • Drive reliability, performance, and cost optimization improvements across customer platforms.
  • Ensure operational readiness for new customers andonboardings.
• Mentor senior engineers and architects within the MSP organization.
• Influence technical strategy, tooling, and service offerings across the managed services portfolio.
• Evaluate Azure services and technologies to improve customer outcomes.

REQUIRED QUALIFICATIONS

Required:

• Education: Bachelor's degree in Computer Science, Information Technology, ora related field. Master's degree preferred.
• Experience:
  • 15+ years of experience in storage and backup system administration and engineering in enterprise environments.
  • 5+ years designing and operating Microsoft Azure for enterprise or MSP customers.
  • Deep, hands-on storage and backup system administration…