Hybrid L1 Help Desk Analyst – IT Support
Plano, Collin County, Texas, 75023, USA
Listed on 2026-10-30
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Resolve Tech Solutions, LLC is seeking an L1 Help Desk Analyst to provide first-level IT support for hardware, software, network, and cloud environments. The role supports on-site and remote workers and collaborates with Tier II and Infrastructure teams to resolve issues while documenting steps and maintaining SLAs.
The ideal candidate will have 1–3 years of Help Desk experience, a basic understanding of Windows, AD, and M365, plus effective communication and customer service skills.
Join us at Resolve Tech Solutions, LLC as our next Hybrid L1 Help Desk Analyst – IT Support in TX, United States.
We are seeking a motivated Hybrid L1 Help Desk Analyst – IT Support to join Resolve Tech Solutions, LLC in TX, United States.
Consider building your career as a Hybrid L1 Help Desk Analyst – IT Support at Resolve Tech Solutions, LLC.
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