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Remote SLA & Service-Performance Analyst

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: DecisionPoint Corporation
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

DecisionPoint Corporation seeks a Journeyman Service Performance / SLA Analyst to lead performance measurement, governance, analytics, and reporting for the USMEPCOM ENLIST program. The role develops KPIs, SLAs, and SLOs while analyzing data to identify trends and improvement opportunities.

This position is remote, with preference for candidates located in or near Chicago. You will support the ITSM Plan, coordinate Daily System Status reporting, and provide actionable insights to government

Consider building your career as a Remote SLA & Service-Performance Analyst at DecisionPoint Corporation.

Step into the Remote SLA & Service-Performance Analyst role at DecisionPoint Corporation in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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