Remote Technical Support Engineer; Windows/macOS/Linux
Tampa, Hillsborough County, Florida, 33601, USA
Listed on 2026-10-30
-
IT/Tech
IT Support, Technical Support, Systems Administrator, Unix/Linux
Threat Down in the United States is seeking a Technical Support Engineer to join our global support team. This L1 role handles customer issues related to software, hardware, and network connectivity across Windows, macOS, and Linux, with onboarding and coaching provided.
The 11am–8pm EST Monday–Friday shift supports small businesses, IT professionals, and MSPs. You will document cases in Zendesk, help deploy agents, and guide customers with clear English communication.
The Remote Technical Support Engineer (Windows/macOS/Linux) role at Threat Down is now open for applications in FL, United States.
The advertised compensation is 25.000 - 39.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Technical Support Engineer (Windows/macOS/Linux) role in the description above.
We appreciate your interest in this position.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).