Customer Support Specialist; Fully Remote
Listing for:
Oneleet
Remote/Work from Home
position
Listed on 2026-11-05
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
- Security and compliance platform making cybersecurity painless.
- Raised $33M Series A and growing fast with a rebellious team.
About the Role:
- Foundational support role with a first-response standard of 15 minutes.
- Work through Slack and email with technical and non-technical customers.
What You'll Do:
- Resolve platform, onboarding, billing, and pentest scheduling inquiries.
- Triage and escalate issues, logging everything in Pylon.
Oneleet is a security and compliance platform helping companies build, manage, and monitor cybersecurity programs and achieve standards like SOC 2 and ISO 27001. With a recent $33 million Series A and decades of industry experience, the team is fast-growing, opinionated, and focused on reshaping a broken industry.
For the Customer Support Specialist (Fully Remote) position at Oneleet, we are reviewing applications now.
We would love to welcome a new Customer Support Specialist (Fully Remote) to our group in United States.
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