More jobs:
Customer Support Specialist; Fully Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-31
Boise, Ada County, Idaho, 83701, USA
Listing for:
Oneleet
Remote/Work from Home
position Listed on 2026-10-31
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
- Security and compliance platform making cybersecurity painless.
- Raised $33M Series A and growing fast with a rebellious team.
About the Role:
- Foundational support role with a first-response standard of 15 minutes.
- Work through Slack and email with technical and non-technical customers.
What You'll Do:
- Resolve platform, onboarding, billing, and pentest scheduling inquiries.
- Triage and escalate issues, logging everything in Pylon.
Oneleet is a security and compliance platform helping companies build, manage, and monitor cybersecurity programs and achieve standards like SOC 2 and ISO 27001. With a recent $33 million Series A and decades of industry experience, the team is fast-growing, opinionated, and focused on reshaping a broken industry.
For the Customer Support Specialist (Fully Remote) position at Oneleet, we are reviewing applications now.
We would love to welcome a new Customer Support Specialist (Fully Remote) to our group in United States.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×