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Remote IT Help Desk Engineer; Tier 1

Remote / Online - Candidates ideally in
Butte, Silver Bow County, Montana, 59701, USA
Listing for: New Charter Technologies, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Help Desk Engineer (Tier 1)

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote IT support for client environments. You will resolve printers, password resets, MFA issues, and antivirus alerts while onboarding new users.

You’ll document work in ITGlue and Connect Wise PSA and collaborate with teammates to keep systems running smoothly. The role requires a two-year technical degree and 1–5 years in a service desk setting, with preferred MSP exposure and certifications like A+ or

We have an opening for a Remote IT Help Desk Engineer (Tier
1) in MT, United States within IT & Technology, Engineering.

We would love to welcome a new Remote IT Help Desk Engineer (Tier
1) to our team in MT, United States.

For the Remote IT Help Desk Engineer (Tier
1) position at New Charter Technologies, LLC, we are reviewing applications now.

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