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Remote SaaS Technical Support Specialist

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: OpenKrill
Full Time, Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below

Canals is hiring a Technical Support Agent to assist distributors using our SaaS platform. You’ll troubleshoot, guide users through tools, and collaborate with Product, Engineering, and Customer Success to ensure a seamless experience.

Our customers rely on mission-critical workflows, and you’ll work with Postman, SQL, and Full Story to diagnose and resolve issues. Successful candidates are strong communicators with technical instincts and a passion for fast, precise problem solving.

Join us at Open Krill as our next Remote SaaS Technical Support Specialist in United States.

We are currently recruiting a Remote SaaS Technical Support Specialist for our team in United States.

This is a strong role to take on the Remote SaaS Technical Support Specialist role at Open Krill.

As a Remote SaaS Technical Support Specialist, you will play an important part at Open Krill in United States.

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