Remote SaaS Support Specialist
Indianapolis, Marion County, Indiana, 46229, USA
Listed on 2026-10-31
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IT/Tech
HelpDesk/Support, SaaS Sales, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
OnBoard is seeking a Customer Support Specialist I to handle tier-one support for OnBoard, Govenda, and eScribe. You will troubleshoot software issues, manage tickets via email, chat, phone, and meetings, and uphold SLA standards from a remote US location.
The role requires 3+ years in customer support, experience with ticketing systems, and strong communication. OnBoard offers a fully remote setup with comprehensive benefits.
Join us at OnBoard as our next Remote SaaS Support Specialist I in Indianapolis, IN, United States.
The following opportunity is for a Remote SaaS Support Specialist I with OnBoard.
Our team is growing, and we are hiring a Remote SaaS Support Specialist I in Indianapolis, IN, United States.
This Full Time opportunity is for the Remote SaaS Support Specialist I role at OnBoard.
We are seeking a motivated Remote SaaS Support Specialist I to join OnBoard in Indianapolis, IN, United States.
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