Senior Genesys Routing Developer; Fully Remote

• Seeking an experienced Genesys Routing Developer to design, develop, and support the Genesys Engage Contact Center Platform.
• Responsible for implementing secure, high-quality routing solutions and offering technical expertise to stakeholders.

• Lead routing projects, participate in all project life cycle phases, and create technical documentation.
• Analyze Genesys logs for troubleshooting and resolving technical issues.
• Provide regular project status updates and clear communication with stakeholders.

• 10+ years of Genesys Suite development experience and 4+ years with Amazon Connect.
• Expertise in Composer/IRD, SCXML, and multi-channel routing applications.
• Proficiency with GAX, GA, CCpulse, SQL, Cassandra, and CICD tools like Jenkins and Git Hub.

• Enjoy a remote work culture with a values-driven, multicultural environment.
• Access competitive compensation, health insurance, relocation program, and professional development opportunities.

Miratech is a global IT services and consulting company that helps visionaries change the world through digital transformation. With nearly 1,000 full-time professionals and a culture of Relentless Performance, they maintain a 99% project success rate.