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Remote Software Support Analyst - Frontline Troubleshooter

Remote / Online - Candidates ideally in
Ankeny, Polk County, Iowa, 50021, USA
Listing for: Mark43
Full Time, Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below

Mark
43 is seeking a Software Support Analyst to join our team. You will be on the front lines of customer support, directly interacting with first responders and civilian staff at public safety agencies to improve their experience and understanding of our products.

You will collaborate with cross-functional teams to provide valuable insights from the user perspective. We value a fearless approach to technology, strong troubleshooting skills, and familiarity with Zendesk or JIRA.

As a Remote Software Support Analyst
- Frontline Troubleshooter, you will play an important part at Mark
43 in Iowa Center, IA, United States.

For the Remote Software Support Analyst
- Frontline Troubleshooter position at Mark
43, we are reviewing applications now.

Step into the Remote Software Support Analyst
- Frontline Troubleshooter role at Mark
43 in Iowa Center, IA, United States and grow with us.

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