E-commerce Platform Specialist

What Jobs Direct is seeking a meticulous and technically proficient E-commerce Platform Specialist to join our client's team in Port Elizabeth, Eastern Cape . This role is instrumental in managing, optimizing, and enhancing the client's e-commerce website and associated platforms. You will be responsible for ensuring a seamless and user-friendly online shopping experience for customers, working closely with development, marketing, and operations teams.

The ideal candidate has a strong understanding of e-commerce technologies, website architecture, and user experience best practices. This hybrid role allows for a blend of in-office collaboration and remote flexibility, offering a balanced approach to modern work life. You will play a key role in driving website performance, managing product listings, and implementing new features to support business growth. We are committed to fostering a supportive work environment that encourages innovation and continuous improvement in the digital space.

• Manage and maintain the e-commerce platform, ensuring optimal performance and uptime.
• Implement and update product listings, including descriptions, images, pricing, and inventory data.
• Configure and manage website features, plugins, and integrations.
• Collaborate with designers and developers to implement new website functionalities and improvements.
• Conduct regular website audits to identify and resolve technical issues, bugs, and performance bottlenecks.
• Optimize website content and structure for improved SEO and user experience.
• Monitor website analytics and user behavior to identify areas for enhancement.
• Support marketing campaigns by implementing tracking codes and ensuring accurate data capture.
• Troubleshoot and resolve customer-facing website issues promptly.
• Stay updated on e-commerce trends, platform updates, and best practices for online sales.

• Proven experience as an E-commerce Specialist, Web Administrator, or similar role.
• Strong technical understanding of e-commerce platforms (e.g., Shopify, Magento, Woo Commerce).
• Experience with website content management systems (CMS).
• Familiarity with HTML, CSS, and JavaScript is a plus.
• Knowledge of SEO principles and best practices for e-commerce websites.
• Experience with website analytics tools (e.g., Google Analytics).
• Excellent problem-solving and analytical skills.
• Strong attention to detail and organizational abilities.
• Good communication and collaboration skills.
• Ability to work effectively in a hybrid work environment.
• Experience working within the Eastern Cape or with local e-commerce businesses is advantageous.

You will work with a dedicated team focused on delivering exceptional online experiences.

• Our client offers a competitive salary package, reflecting your skills and experience.
• Employees are provided with comprehensive medical aid benefits and contribute to a retirement fund.
• Opportunities for professional growth and development through training and certifications are available.
• This hybrid role offers a flexible work arrangement, balancing office-based collaboration in Port Elizabeth, Eastern Cape with remote work convenience.
• Benefits include generous annual leave and a supportive work culture that values employee well-being.

Join a growing company poised for significant expansion in the e-commerce sector.