IT Support Specialist

Bridgeway Valley Partners, based in Milwaukee, WI, is hiring a full-time IT Support Specialist. This role involves maintaining our technology infrastructure and providing support to employees.

Daily tasks include troubleshooting hardware and software issues, assisting employees with technology problems, and monitoring system performance. You'll also install and configure new software and support remote users.

You'll collaborate with our IT team in Milwaukee, WI, in a dynamic workplace located in the city center. This role offers a convenient and accessible office environment. The workplace is typically an office environment, but remote work options may be available.

The IT Support Specialist position offers a attractive compensation ranging from $45,000 to $57,858 per year, with benefits that include health insurance, retirement plans, and paid time off.

The specialist will use various tools such as ticketing systems, remote desktop software, and monitoring tools to manage and resolve incidents efficiently.

Requirements include a bachelor's degree in computer science or a related field, at least two years of experience in IT support, and proficiency in operating systems like Windows and macOS. Candidates should have a bachelor's degree in computer science or a related field, along with at least two years of IT support experience. Proficiency in Windows and macOS, network protocols, and security measures is required, along with strong problem-solving skills and independence.

• bachelor's degree in computer science or a related field
• at least two years of experience in IT support
• proficiency in Windows and macOS
• network protocols, and security measures
• strong problem-solving skills
• ability to work independently

• full-time, typically from Monday to Friday, 9 AM to 5 PM
• Location:
  
  Milwaukee, WI
• Hybrid/remote options may be available