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Senior Incident & Problem Manager; Fully Remote
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-10-31
Phoenix, Maricopa County, Arizona, 85001, USA
Listing for:
Bloomreach
Full Time, Remote/Work from Home
position Listed on 2026-10-31
Job specializations:
-
IT/Tech
Business Continuity, Change Management
Job Description & How to Apply Below
- Own incident management end to end, lead war rooms, and drive restoration.
- Establish unified incident process and Problem Management from scratch.
Requirements:
- 5+ years incident management or SaaS operations, with 24/7 on-call availability.
- Strong communication, analytical skills, and Loomi product proficiency.
Culture:
- Virtual-first with flexible working hours, trust, and freedom.
- Benefits include education budget, stock options, parental leave, and Dis Connect days.
Bloomreach is building the world’s premier agentic platform for personalization, using AI agents to transform the customer journey. It powers personalization for over 1,400 global brands, with a virtual-first culture of freedom and trust.
Our group is growing, and we are hiring a Senior Incident & Problem Manager (Fully Remote) in United States.
Consider building your career as a Senior Incident & Problem Manager (Fully Remote) at Bloomreach.
Position Requirements
10+ Years
work experience
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