Customer-Focused IT Support Engineer; Remote/On-Site
Richmond, Madison County, Kentucky, 40475, USA
Listed on 2026-10-31
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
AWD online is seeking an IT Support Engineer / Service Desk Analyst to deliver remote and on-site technical support across Microsoft 365 and end-user devices, while managing tickets and documentation. You will work with the Service Desk Manager to meet service targets and support deployments and projects.
The role emphasizes customer-facing support, strong troubleshooting, and the ability to travel between offices as needed, with 37.5 hours per week, Monday to Friday.
This posting is for the Customer-Focused IT Support Engineer (Remote/On-Site) role at AWD online, based in KY, United States.
The position is based in KY, United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 42.000 - 62.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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