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Remote Tier 1 IT Service Desk Engineer

Remote / Online - Candidates ideally in
Prattville, Autauga County, Alabama, 36066, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
  • Engineering
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to support end users in a fast-paced, client-focused MSP environment. You will resolve printer issues, MFA, security alerts, and user provisioning while maintaining clear documentation in IT Glue and ticketing in Connect Wise PSA.

This remote role offers in-country collaboration and periodic in-person interview opportunities.

Join us at New Charter Technologies, LLC as our next Remote Tier 1 IT Service Desk Engineer in AL, United States.

Join New Charter Technologies, LLC and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Tier 1 IT Service Desk Engineer role at New Charter Technologies, LLC, based in AL, United States.

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