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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
Laurel, Sussex County, Delaware, 19956, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
  • Engineering
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote IT support for diverse clients across North America. You’ll handle end-user issues, assist with new user setups, and manage tickets using Connect Wise PSA while maintaining documentation in IT Glue.

A two-year technical degree and 1–5 years of service desk experience are expected, with MSP exposure preferred. Hybrid/remote work is available, with occasional in‑person interviews locally.

We have an opening for a Remote Tier 1 Service Desk Engineer in Clayton, NM, United States within IT & Technology, Engineering.

The position is based in Clayton, NM, United States.

This opportunity is part of our work in IT & Technology, Engineering.

The advertised compensation is 42.000 - 64.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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