Remote Service Desk Engineer - Tier 1 IT Support
Elsmere, New Castle County, Delaware, USA
Listed on 2026-10-31
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IT/Tech
IT Support, Desktop Support, HelpDesk/Support
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to quickly resolve end-user issues and manage tickets from a remote center. The role supports client environments and ongoing incidents, including printers, password resets, MFA, and security alerts.
You will work with Connect Wise PSA and IT Glue, maintain proper documentation, and communicate effectively with customers while collaborating with the service team to keep systems running smoothly.
We are currently recruiting a Remote Service Desk Engineer
- Tier 1 IT Support for our team in Clayton, MO, United States.
This posting is for the Remote Service Desk Engineer
- Tier 1 IT Support role at New Charter Technologies, LLC, based in Clayton, MO, United States.
We are looking to fill the Remote Service Desk Engineer
- Tier 1 IT Support position at New Charter Technologies, LLC in Clayton, MO, United States.
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