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Remote Service Desk Engineer - Tier 1 IT Support

Remote / Online - Candidates ideally in
Salina, Saline County, Kansas, 67401, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to provide remote support across client environments. You will handle end-user issues, assist with new user setups, and maintain documentation using IT Glue, working with Connect Wise PSA to manage tickets.

The role requires a two-year technical degree and 1–5 years of service desk experience, with preferred MSP experience and certifications such as A+ or Network+.

As a Remote Service Desk Engineer
- Tier 1 IT Support, you will play an important part at New Charter Technologies, LLC in Arkansas City, KS, United States.

The following position is for a Remote Service Desk Engineer
- Tier 1 IT Support with New Charter Technologies, LLC.

Our organisation is growing, and we are hiring a Remote Service Desk Engineer
- Tier 1 IT Support in Arkansas City, KS, United States.

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