Remote Technical Support Specialist — ES Upgrade
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-10-31
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
BD is seeking a Technical Support Specialist 2 to assist in resolving complex, time-sensitive issues, including escalations and downtime, across Medstation systems. You will collaborate with an ES 1.1x upgrade team, maintain regulatory compliance, and deliver high-quality customer service from a remote/home office with required in-office presence.
The role emphasizes knowledge expansion, incident management, and cross-functional collaboration to drive timely resolutions and customer satisfaction
For the Remote Technical Support Specialist — ES 1.1x Upgrade position at BD, we are reviewing applications now.
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This posting is for the Remote Technical Support Specialist — ES 1.1x Upgrade role at BD, based in MD, United States.
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