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Remote Tier 1 IT Service Desk Engineer

Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87501, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt, client‑focused technical support remotely across North America. You’ll handle end‑user issues, assist with new user setups, and maintain documentation in IT Glue, while collaborating with service teams to keep systems performing at peak levels.

The role requires hands‑on end‑user support experience in a service desk or help desk environment, with a basic understanding of networking, firewalls, and

This opening is for the Remote Tier 1 IT Service Desk Engineer role at New Charter Technologies, LLC.

We invite applications for the Remote Tier 1 IT Service Desk Engineer position located in NM, United States.

The following position is for a Remote Tier 1 IT Service Desk Engineer with New Charter Technologies, LLC.

Our team is growing, and we are hiring a Remote Tier 1 IT Service Desk Engineer in NM, United States.

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