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Remote IT Service Desk Engineer — Tier 1

Remote / Online - Candidates ideally in
Kenner, Jefferson Parish, Louisiana, 70062, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Engineer — Tier 1 Support

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt end-user support in a remote setting. You will handle printer issues, password resets, MFA, email security, and application assistance while documenting work in IT Glue and Connect Wise PSA.

The role emphasizes strong communication, multi-tasking, and collaboration with a distributed team. Expect standard business hours, MSP familiarity preferred, and opportunities to grow technical skills within a

We are currently recruiting a Remote IT Service Desk Engineer — Tier 1 Support for our team in Bastrop, LA, United States.

For the Remote IT Service Desk Engineer — Tier 1 Support position at New Charter Technologies, LLC, we are reviewing applications now.

Step into the Remote IT Service Desk Engineer — Tier 1 Support role at New Charter Technologies, LLC in Bastrop, LA, United States and grow with us.

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