Remote IT Service Desk Engineer; Tier 1
Richmond, Madison County, Kentucky, 40475, USA
Listed on 2026-10-31
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IT/Tech
IT Support, Azure
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to deliver prompt support to end users. You will handle printers, MFA, password resets, and antivirus alerts while configuring client applications and user setups.
This remote position requires strong communication and teamwork. You will work with Connect Wise PSA and IT Glue, gain exposure to Active Directory, Entra /Azure AD, and MSP workflows, and participate in regular team meetings to stay
The Remote IT Service Desk Engineer (Tier
1) role at New Charter Technologies, LLC is now open for applications in Central City, KY, United States.
Step into the Remote IT Service Desk Engineer (Tier
1) role at New Charter Technologies, LLC in Central City, KY, United States and grow with us.
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