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IT Support Technician: Remote​/Hybrid Ops Windows & macOS

Remote / Online - Candidates ideally in
Norfolk, Virginia, 23501, USA
Listing for: Red River
Full Time, Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Technician: Remote/Hybrid Ops for Windows & macOS

Red River in the United States is seeking a customer-focused IT Help Desk Specialist to respond to user issues via phone, email, and remote tools. You will provide hardware, software, and connectivity support across Windows and macOS environments, managing tickets from intake to resolution.

The role emphasizes documentation, SLA adherence, and collaboration with engineering, with opportunities to grow through certifications.

Consider building your career as a IT Support Technician:
Remote/Hybrid Ops for Windows & macOS at Red River.

We appreciate your interest in this position.

Join Red River and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the IT Support Technician:
Remote/Hybrid Ops for Windows & macOS role at Red River, based in VA, United States.

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