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Remote Software Support Analyst – Public Safety

Remote / Online - Candidates ideally in
Fort Wayne, Allen County, Indiana, 46801, USA
Listing for: Mark43
Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 48000 - 62000 USD Yearly USD 48000.00 62000.00 YEAR
Job Description & How to Apply Below

Mark
43 is seeking a Software Support Analyst to serve on the front lines of our customer support team, helping first responders and public safety staff get the most from our software. You will handle inquiries via email, phone, and chat, troubleshoot issues, and work with engineering to escalate and test fixes.

You’ll join a fast-growing team that values curiosity, clear communication, and independent problem-solving, with coverage for Eastern time business hours and potential weekend needs.

We would love to welcome a new Remote Software Support Analyst – Public Safety to our team in Indianapolis, IN, United States.

The Remote Software Support Analyst – Public Safety role at Mark
43 is now open for applications in Indianapolis, IN, United States.

Join us at Mark
43 as our next Remote Software Support Analyst – Public Safety in Indianapolis, IN, United States.

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